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Business management and digital technologies (Academic Year 2022/2023) - Gestione d'impresa e tecnologie digitali

Public management and e-government



Video professors: Emidia Vagnoni - Università di Ferrara (Ferrara - Italia)

Videolesson

Lesson n. 1: Public Management: historical, scientific and institutional profile
   History

   Theoretical background

   Institutional context’s implications
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Lesson n. 2: The Bureaucratic Approach
   The bureaucracy theory

   The organizational model
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Lesson n. 3: Private and Public Sector Organizations Management: which differences?
   The organizations

   Differences between private and public organizations

   Implications for the managerial function
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Lesson n. 4: Responsibility and Accountability
   The principles’ definition

   The stakeholders’ role

   The implications for public sector management
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Lesson n. 5: Public sector: Activities and values
   Activities

   Public services

   Values
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Lesson n. 6: Strategic Management in the Public Sector
   Strategy’s identification

   Strategic process

   Actors and tools
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Lesson n. 7: Management Control for Public Sector Organizations
   Aims

   Process

   Tools
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Lesson n. 8: Managerial Reforms: Information System’ s Change
   Information system

   Financial report

   Reforms and worked examples
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Lesson n. 9: Performance Management
   Performance Management (PM) and its context

   Performance concepts
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Lesson n. 10: Managerial Reforms In Central Administrations
   Agencification

   Central government
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Lesson n. 11: Public-Private Partnership
   Privats’ participation

   Typologies of PPP

   Characteristics
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Lesson n. 12: Public procurement
   Definition

   E-procurement

   Green public procurement
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Lesson n. 13: Quality Management in Public Sector
   Quality concepts

   Customer satisfaction management

   Co-production
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Lesson n. 14: Knowledge Management
   Knowledge

   Intellectual Capital

   Reporting
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Lesson n. 15: Public Governance
   Governance definition

   From NPM to Public Governance
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Lesson n. 16: E-Government
   Main concepts

   European initiatives

   Role of Public Administrations
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Lesson n. 17: Models for E-Government strategies
   The models

   Government to Citizens - a country experience

   The countries’ context
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Lesson n. 18: The role of ICT to enhance Organizational Change
   The ICT

   ICT and the corruption issue

   Managing ICT at the local level
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Lesson n. 19: Leadership and Organizational Climate
   Leadership and success

   Leadership and Public Sector context

   The organizational climate
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Lesson n. 20: Public utilities
   The context

   The market of energy

   The governance models
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