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Business management and digital technologies (Academic Year 2022/2023) - Gestione d'impresa e tecnologie digitali

ICT for the network organization



Slides

Lesson n. 1: The network organization: a contemporary organization design
   Organization and Organizational forms

   Classic Organizational Forms

   Network Organizational Form

   Agile Company
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Lesson n. 2: Strategic alignment in Network organizations
   Strategic alignment

   The business strategic dimension

   The organizational dimension

   The IT strategy dimension

   The technological dimension

   Example: NETJETS
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Lesson n. 3: Leading network organizations: strategic mission and vision
   Introduction to the Network Organization (Net-O)

   Strategic Purpose

   Stakeholders

   Corporate Governance

   Corporate Social Responsibility
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Lesson n. 4: Collaboration in the Supply Chain. EDI based collaboration
   Supply Chain and Supply Chain Management Systems (SCMS)

   Collaborative Supply Chain

   Vendor Management Inventory

   Collaborative Planning, Forecasting and Replenishment (CPFR)
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Lesson n. 5: New business models in network organizations
   A Business Model

   Pillars of Business Model

   Blending the BOS Framework with the BMC
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Lesson n. 6: Business model architecture for network organizations
   What are business models?

   Open Business models

   Business model dynamics
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Lesson n. 7: Virtual Firms and e-servuction/E-servitization process
   Digital Economy

   Traditional face-to-face servuction process

   Virtual servuction process

   LINK TO E-BUSINESS
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Lesson n. 8: Knowledge Management and network organizations
   Knowledge, Knowledge Management (KM), & KM Systems (KMS)

   Organizational learning

   Transforming knowledge

   Enterprise-wide knowledge management systems

   Knowledge work systems (KWS) and Intelligent techniques
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Lesson n. 9: Co-opetition and co-production
   Advantages of external collaboration

   Cooperative Competition

   Co-production and Strategic Alliances

   Value Chain to Identify potential co-productionADVANTAGES
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Lesson n. 10: Collaboration in the Supply Chain Internet based collaboration
   Net marketplaces

   E-distributors

   E-procurement

   Exchanges

   Industry consortia

   Trends in Net marketplaces

   Private industrial networks
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Lesson n. 11: Network organizations to create shared value
   Complex social problems

   Solving CS problems through Shared Values

   ICT and shared value to solve CS problems

   ICT and social business
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Lesson n. 12: Customer value o-creation and Customization
   Customer value co-creation

   Customization

   Pitfalls of Customization

   Co-creation in E-communities
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Lesson n. 13: Customer Relationship Management Systems (CRMS) in network organization
   The Customer Relationship Management strategy

   CLTV and up selling/cross selling

   Classification of CRMS

   CRM Success and failure

   E-Customer Relationship Management Systems (CRM)
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Lesson n. 14: Optimizing internal collaborations in Network organizations
   Using Databases to Improve the Distribution of Information

   Technology-supported communication

   Workflows –Groupwaresand Enterprise Collaboration
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Lesson n. 15: Motivation and incentive systems for network organizations
   Motivation and knowledge sharing

   Motivation to perform

   Content motivation theories

   Process motivation theories
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Lesson n. 16: Leadership approaches for network organization
   The concept of leadership

   Evolution of leadership approaches

   Leadership styles

   Leadership in Net-Org
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Lesson n. 17: Network organizations and intercultural competence
   Definition of Culture

   Intercultural Competence

   Challenges and opportunities of intercultural competence
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Lesson n. 18: Network organization and inclusive HRM
   From diversity to inclusion

   Developing a supportive organizational culture

   Best practices and problems
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Lesson n. 19: Communication and employee engagement in the network organizations
   Communication for employee engagement

   Organizational processes for employee participation

   Enhance creativity
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Lesson n. 20: Network organizations and integrated strategic marketing approach
   Marketing approaches

   Market segmentation and mix

   New approaches, other than the customer oriented approach?
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Lesson n. 21: Coperate branding in network organizations
   Brands and their function

   New branding approach

   Corporate branding

   Social media as new vectors
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Lesson n. 22: Native advertising and network organizations
   Contextual background

   Commercial brands becoming media

   Media becoming commercial brands

   Native advertising

   Implications
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