Contacts
Community
Search
IT | EN | FR | عربي | GR
Uninettuno University Logo

Corso Vittorio Emanuele II, 39 - Roma 0669207671

Contacts
Community

Master in International Tourism, Hospitality and Event Management (Academic Year 2020/2021)

Hospitality Operations Management



Video professors: Marios Mexexiadis -

Videolesson

Lesson n. 1: INTRODUCTION TO THE MODULE
   OPERATIONS TOURISM MANAGEMENT INTRODUCTION
   OPERATIONS TOURISM MANAGEMENT TRANSFORMATION
   OPERATIONS TOURISM MANAGER SKILLS 		Go to this lesson Marios Mexexiadis
Lesson n. 2: DIMENSIONS OF TOURISM
   ECONOMIC DIMENSIONS
   ENVIRONMENTAL DIMENSIOS
   SOCIAL DIMENSIONS 		Go to this lesson Marios Mexexiadis
Lesson n. 3: UNDERSTANDING THE EXTERNAL ENVIRONMENT
   POLITICAL FACTORS
   ECONOMICAL FACTORS
   SOCIAL FACTORS
   TECHNOLOGICAL FACTORS
   ENVIRONMENTAL FACTORS
   LEGAL FACTORS 		Go to this lesson Marios Mexexiadis
Lesson n. 4: OPERATIONS MANAGEMENT – DESIGN
   OPERATIONS MANAGEMENT DESIGN
   PROCESS MAPPING & LAYOUT TYPES
   ADVANTAGES/DISADVANTAGES OF LAYOUTS 		Go to this lesson Marios Mexexiadis
Lesson n. 5: OPERATIONS MANAGEMENT – CAPACITY AND PRODUCTIVITY
   CAPACITY INTRODUCTION
   CAPACITY MANAGEMENT
   SHORT/LONG TERM OUTLOOK FOR VOLUME 		Go to this lesson Marios Mexexiadis
Lesson n. 6: OPERATIONS MANAGEMENT – REVENUE AND YIELD MANAGEMENT
   FACTORS THAT AFFECT THE YIELD MANAGEMENT
   HOW RISK REDUCTION INFLUENCES THE REVENUE
   PERFORMANCE YIELD THROUGH BUSINESS CONTINUITY 		Go to this lesson Marios Mexexiadis
Lesson n. 7: OPERATIONS MANAGEMENT – FORECASTING AND PLANNING
   INTRODUCTION OF PLANNING
   PLANNING AND CONTROL
   RISK METHODOLOGY & RISK MATRIX 		Go to this lesson Marios Mexexiadis
Lesson n. 8: DEVELOPING OPERATIONS STRATEGY
   INTRODUCTION OF OPERATIONS TOURISM STRATEGY
   DIFFERENT VIEWS OF OPERATIONS TOURISM STATEGY
   IMPROVEMENT AND FORMULATION OF OPERATIONS TOURISM STRATEGY 		Go to this lesson Marios Mexexiadis
Lesson n. 9: FOOD & BEVERAGE MANAGEMENT
   INTRODUCTION OF INVENTORY MANAGEMENT
   USE OF INVENTORIES FOR F&B
   INVENTORY CONTROL SYSTEM FOR F&B 		Go to this lesson Marios Mexexiadis
Lesson n. 10: INFORMATION SYSTEMS AND TECHNOLOGIES IN HOSPITALITY OPERATIONS
   OPERATION MANAGEMENT INTRODUCTIONS
   ERP SYSTEM
   ERP BENEFITS & MRP MODULE 		Go to this lesson Marios Mexexiadis
Lesson n. 11: FRONT OFFICE OPERATIONS
   THE FRONT LINE OPERATION-INTRODUCTION OF QUALITY MANAGEMENT
   QUALITY MANAGEMENT SYSTEM
   THE ELEMENTS OF OPERATIONS IMPROVEMENT 		Go to this lesson Marios Mexexiadis
Lesson n. 12: FUNDAMENTALS OF HOUSEKEEPING OPERATIONS
   OPERATIONS PERFORMANCE
   BENEFITS EXCELLING THE FIVE OBJECTIVES
   LEVELS OF PERFORMANCE 		Go to this lesson Marios Mexexiadis
Lesson n. 13: HOSPITALITY HUMAN RESOURCES MANAGEMENT
   PEOPLE OPERATIONS
   BUSINESS OBJECTIVES OF HUMAN RESOURCES
   DESIGNING JOBS 		Go to this lesson Marios Mexexiadis
Lesson n. 14: LINKING OPERATIONS MANAGEMENT AND OTHER BUSINESS FUNCTIONS
   INFORMATION SYSTEMS
   SUPPLY AND ACCOUNT PAYMENTS
   INVENTORY MANAGEMENT
   SALES MANAGEMENT
   HUMAN RESOURCES 		Go to this lesson Marios Mexexiadis
Lesson n. 15: FUTURE TRENDS IN HOSPITALITY OPERATIONS
   INTRODUCTION IN PRODUCT AND SERVICE INOVATION
   PROCESS OF INNOVATION ACTIVITY
   STAGES OF PRODUCT AND SERVICE INNOVATION ACTIVITY
   FUTURE TRENDS 		Go to this lesson Marios Mexexiadis