Corso Vittorio Emanuele II, 39 - Roma 0669207671

Master in International Tourism, Hospitality and Event Management (Academic Year 2021/2022)

Tourism and Hospitality Business Strategy



Slides

Lesson n. 1: INTRODUCTION TO THE HOSPITALITY INDUSTRY
   What is Hospitality Industry?

   Growth of the Hotel Industry per Geographical Area
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Lesson n. 2: INTRODUCTION TO BUSINESS STRATEGIES
   What is Business Strategy?

   Concepts and Frameworks

   Strategic Thinking and Planning
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Lesson n. 3: THE INTERNAL BUSINESS ENVIRONMENT
   Introduction to Managerial Environments

   Components of internal Environment

   14 Factors Determining the Internal Environment
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Lesson n. 4: THE EXTERNAL BUSINESS ENVIRONMENT
   Introduction to Managerial Environments

   Components of the External Environment

   Analysing the External Environment with PESTLE and SWOT
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Lesson n. 5: STRATEGIC PLANNING PROCESS (1)
   What is Strategic Planning?

   Overview

   Tools and Approaches
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Lesson n. 6: STRATEGIC PLANNING PROCESS CASE STUDIES (2)
   The Case of Shangri-La Hotel

   Strategic Planning

   Decisions and Implementation
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Lesson n. 7: STRATEGIC FORMULATION
   What is Strategic Formulation?

   Steps of Strategic Formulation

   Levels of Strategic Formulation
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Lesson n. 8: BUSINESS UNIT LEVEL STRATEGY
   What is Strategic Business Unit (SBU)?

   Characteristics of SBU

   The BCG Matrix in Practice
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Lesson n. 9: CORPORATE LEVEL STRATEGY
   What is a Corporate Level Strategy?

   Types of Corporate Level Strategies

   The Ansoff Matrix
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Lesson n. 10: STRATEGIC IMPLEMENTATION (1)
   What is Strategic Implementation?

   Strategic Implementation Aspects

   A Guide to Strategy Implementation
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Lesson n. 11: STRATEGIC IMPLEMENTATION CASE STUDIES (2)
   The Case of Ski Resorts in South Tyrol

   Strategic Implementation

   Decisions and Corrections
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Lesson n. 12: LEADERSHIP
   What is Leadership?

   Theories of Leadership

   Contexts of Leadership
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Lesson n. 13: MANAGING CHANGE
   What is Change Management?

   The Change Management Process

   Practical Implementation of Managing Change
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Lesson n. 14: ORGANIZATION CULTURE
   What is Organizational Culture?

   Organizational Structure vs Culture

   Effects of Organization Culture
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Lesson n. 15: STRATEGIC EVALUATION
   What is Strategic Evaluation?

   Strategic control and Cybernetics

   The Balanced Scoreboard
Go to this slide Anastasios Fountis