Cognitive Processes and Technologies (Academic Year 2022/2023) - Neurosciences (in partnership con la Berlin School of Business and Innovation - BSBI)

Social Psychology of Web-Based Relationships

Credits: 12

Content language:English

Course description

The course explores the main themes of social and group psychology applied to the web: from the construction of subjectivity in online interactions to socialization, passing through the dynamics and processes that characterize virtual groups, such as conflict and its management, social inclusion and participation. It also presents the main communication models and analyzes the role of trust as a cognitive mediator of social action in virtual networks. From a methodological point of view, the course favors the acquisition of tools for the analysis of interactions in network environments, while from an application point of view it presents the possibilities of the Web in different contexts, such as business and social healthcare environments.

Objectives

AIMS

The aims of this unit are:

A1 Provide knowledge of social psychology applied to the internet.

A2 Understanding various online interactions and how to manage them

A3 To equip students with knowledge of group dynamics in online environments

A4 Acquiring methodological and critical skills in brand-consumer relationship management

LEARNING OUTCOMES

On satisfactory completion of the unit, you will be able to:

LO1 Demonstrate a thorough understanding of the concepts of conflict and its management, social inclusion and participation, communication models and the role of trust.

LO2 Synthesize and critically evaluate contemporary approaches to social psychology in cyberspace.

LO3 Critically evaluate the concept of both Self and identity in web-based environments

INDICATIVE TEACHING & LEARNING METHODS

No. of hours of scheduled activity 30

No. of hours of independent activity 120

No. of hours of placement activity

This will comprise:

Scheduled learning activities include:

Teaching will consist of a variety of different methods:

• Tutorials

• Mentoring

• 1-1

• Small group tutorials

• Seminars

• Workshops

The independent learning opportunities include:

• Reading the essential and recommended textbooks

• Accessing the learning materials on Canvas

• Preparation for tutorials and seminars

• Formative assessment tasks

• Summative assessment task

Program

Indicative Content:

• Ideas for a social psychology of online interactions-relationships

• From the psychology of cyberspace to the social psychology of cyberplaces

• A socio-cognitive model of trust

• Theory of expectations and their functions

Book

Essential

• Connolly, I., Palmer, M., Barton, H., & Kirwan, G. (Eds.). (2016). An Introduction to Cyberpsychology (1st ed.). Routledge.

• Forgas, J.P., Crano, W.D., & Fiedler, K. (Eds.). (2020). Applications of Social Psychology: How Social Psychology Can Contribute to the Solution of Real-World Problems (1st ed.). Routledge.

• Wysocki, R. (2019). Effective Project Management: Traditional, Agile, Extreme, Hybrid 8th Edition. Hoboken: Wiley and Sons.

Recommended

• Ancis, J. R. (2020). The age of cyberpsychology: An overview. Technology, Mind, and Behavior.

• Attrill, A. (Ed.). (2015). Cyberpsychology. Oxford University Press, USA.

• Beenen, G., Ling, K., Wang, X., Chang, K., Frankowski, D., Resnick, P., & Kraut, R. E. (2004, November). Using social psychology to motivate contributions to online communities. In Proceedings of the 2004 ACM conference on Computer supported cooperative work (pp. 212-221).

• Bert, F., Gualano, M., Camussi, E., & Siliquini, R. (2022). CYBERPSYCHOLOGY, BEHAVIOR AND SOCIAL NETWORKING. 19 (4) pp: 233-238.

• Catamio, J. R. C., & Distor, J. M. Cyberpsychology and Mental-health: Trends and Practice.

• Cummings, J. N., Butler, B., & Kraut, R. (2002). The quality of online social relationships. Communications of the ACM, 45(7), 103-108.

• Faklaris, C. (2022). Toward a Socio-Cognitive Stage Model of Cybersecurity Behavior Adoption (Doctoral dissertation, US National Science Foundation).

• Kocsis, D., & Segal, D. L. (2022). Cyber Hygiene, Cyberpsychology, and Impacting the Future Workforce.

• Parsons, T. D. (2019). Ethical challenges in digital psychology and cyberpsychology. Cambridge University Press.

• Piazza, J., & Bering, J. M. (2009). Evolutionary cyber-psychology: Applying an evolutionary framework to Internet behavior. Computers in Human Behavior, 25(6), 1258-1269.

• Riva, G., & Galimberti, C. (Eds.). (2001). Towards cyberpsychology: mind, cognition, and society in the Internet age (Vol. 2). IOS Press.

• Teske, J. A. (2002). Cyberpsychology, human relationships, and our virtual interiors. Zygon®, 37(3), 677-700.

• Vallacher, R.R. (2019). Social Psychology: Exploring the Dynamics of Human Experience (1st ed.). Routledge.

• Whitty, M. T. (2016). Cyberpsychology: The study of individuals, society and digital technologies. John Wiley & Sons.

Recommended Journals

Journal Resources:

• SAGE Journals

• APA Journals

• Elsevier

• Pub Med

• Nature Neuroscience

• Neuron

• British Journal of Psychology

• International Journal of Data Science and Analytics

• Journal of Psychosocial Research on Cyberspace Cyberpsychology

Professor

Ileana Di Pomponio

Video professors

Prof. Chiara Berti - Università di Chieti (Chieti - Italy)

Prof. Carlo Galimberti - Università Cattolica del Sacro Cuore (Milano - Italy)

Prof. Rino Falcone - Direttore ISTC-CNR, Univ. Telematica Internazionale UNINETTUNO (Italia)

Prof. Cristiano Castelfranchi - ISTC-CNR, Univ. Telematica Internazionale UNINETTUNO (Italia)

Prof. Davide Bennato - Università di Catania (Catania - Italy)

Prof. Giuseppe Riva - Università Cattolica del Sacro Cuore (Milano - Italy)

List of lessons

• Lesson n. 1: IDEAS FOR A SOCIAL PSYCHOLOGY OF WEB-BASED INTERACTIONS. Part I		Carlo Galimberti
• Lesson n. 2: IDEAS FOR A SOCIAL PSYCHOLOGY OF WEB-BASED INTERACTIONS. Part II		Carlo Galimberti
• Lesson n. 3: FROM CYBERSPACE PSYCHOLOGY TO THE SOCIAL PSYCHOLOGY OF THE CYBERPLACES. Evolving approaches		Carlo Galimberti
• Lesson n. 4: FROM CYBERSPACE PSYCHOLOGY TO THE SOCIAL PSYCHOLOGY OF CYBERPLACES. TWO DIMENSIONS OF WEB-BASED INTERACTIONS		Carlo Galimberti
• Lesson n. 5: CONSTRUCTION OF THE WEB-BASED ENUNCIATIVE INTERSUBJECTIVITY. SOME PREMISES. SELF AND IDENTITY		Carlo Galimberti
• Lesson n. 6: CONSTRUCTION OF THE WEB-BASED ENUNCIATIVE INTERSUBJECTIVITY. SUBJECT, SUBJECTIVITY, INTERSUBJECTIVITY		Carlo Galimberti
• Lesson n. 7: THE TRANSITIVE REDEFINITION OF BRAND: IDEAS FOR MANAGING BRAND-CONSUMER RELATIONS 2.0		Carlo Galimberti
• Lesson n. 8: DEFINITIONS OF TRUST AND THEORETICAL MODELS INSPIRING THEM		Rino Falcone
• Lesson n. 9: THE SOCIO-COGNITIVE MODEL OF TRUST		Rino Falcone
• Lesson n. 10: QUANTITATIVE ASPECTS AND TRUST DYNAMICS		Rino Falcone
• Lesson n. 11: CAPITAL OF TRUST IN THE NETWORKS OF DEPENDENCE		Rino Falcone
• Lesson n. 12: CASE STUDIES ON TRUST		Rino Falcone
• Lesson n. 13: THE THEORY OF EXPECTATIONS AND THEIR FUNCTIONS		Rino Falcone
• Lesson n. 14: THE EMOTIONS OF EXPECTATIONS		Cristiano Castelfranchi
• Lesson n. 15: VIRTUAL GROUPS, REAL GROUPS		Chiara Berti
• Lesson n. 16: INTERACTION ON THE INTERNET: THE MAIN THEORETICAL APPROACHES		Chiara Berti
• Lesson n. 17: STRUCTURAL ASPECTS IN VIRTUAL GROUPS		Chiara Berti
• Lesson n. 18: PROCEDURAL ASPECTS IN VIRTUAL GROUPS		Chiara Berti
• Lesson n. 19: NORMATIVE AND COUNTER-NORMATIVE ASPECTS IN VIRTUAL GROUPS		Chiara Berti
• Lesson n. 20: CYBERBULLYING		Chiara Berti
• Lesson n. 21: RELATIONSHIPS IN VIRTUAL COMMUNITIES		Chiara Berti
• Lesson n. 22: SOCIAL NETWORKS, VIRTUAL COMMUNITIES AND SOCIAL CAPITAL		Chiara Berti
• Lesson n. 23: GENERAL CHARACTERISTICS OF SOCIAL MEDIA ANALYTICS		Davide Bennato
• Lesson n. 24: THE ANALYSIS OF SOCIAL RELATIONSHIPS IN TWITTER		Davide Bennato
• Lesson n. 25: THE ANALYSIS OF SOCIAL RELATIONSHIPS IN FACEBOOK		Davide Bennato
• Lesson n. 26: ANALYSIS OF SOCIAL RELATIONSHIPS: SOME CASE STUDIES		Davide Bennato
• Lesson n. 27: THE EVOLUTION OF NEW MEDIA: FROM WEB 2.0 TO SOCIAL ENTERPRISE		Giuseppe Riva
• Lesson n. 28: 2.0 MEDICINE: WEB 2.0 IN THE DOCTOR-PATIENT RELATIONSHIP		Giuseppe Riva
• Lesson n. 29: POSITIVE TECHNOLOGY: NEW MEDIA AS TOOLS FOR WELL-BEING		Giuseppe Riva
• Lesson n. 30: USING VIRTUAL REALITY IN THERAPY: APPLICATIONS AND EXAMPLES		Giuseppe Riva

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Cognitive Processes and Technologies (Academic Year 2022/2023) - Neurosciences (in partnership con la Berlin School of Business and Innovation - BSBI)

Social Psychology of Web-Based Relationships